April 11, 2021
Summary In mid-2019, a new CEO had been appointed and the existing 5-year Strategic Plan was due to be reviewed and updated. There was a need for change and growth as the population of the area served was rapidly increasing as was the competition from other heath service providers. The expectations of clients were also […]
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April 8, 2021
Summary The Marrung Central Governance Committee (CGC) was established in 2016 to support the 10-year MarrungAboriginal Education Plan 2016 – 2026, (Marrung), which acknowledges that improved and sustained outcomes for Koorie learners will only be achieved if an accountability framework is in place to clarify who is responsible for contributing, and how progress will be monitored and reported The CGC has a diverse membership […]
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April 8, 2021
Summary A team of 20 mobile Maternal and Child Health Care Nurses were working in multiple sites across the Council area, many working on their own for most of the time. The culture, moral and performance was low with limited leadership effectiveness. A new leadership team had been appointed to improve the culture. Challenge Several members […]
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April 8, 2021
Summary Disability funding changed overnight and the sales and delivery model of the industry transformed from a funded framework to user pays. The business needed to adapt to the new way of customer acquisition and retention quickly in order to survive. Challenge The potential economic impact resulting from doing nothing would be catastrophic for the business There was internal […]
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